Scott McKain, best-selling author, speaker and global authority on creating business distinction, shares tips for crafting the Ultimate Customer Experience®”

BELLEVUE, Neb., – June 22, 2016 Brand differentiation is won at the front lines. Understanding the dynamics that engage employees and delight customers is the driver behind today’s top-performing companies. During this year’s Tigerpaw Conference, Scott McKain reveals the four cornerstones of distinction that companies must embrace to attain remarkable success. The best-selling author, speaker and global authority on creating business distinction will help technology service providers identify the traits these business share and how they can be applied to their organizations.

Attendees of this year’s conference, held Oct. 25-28 at the CenturyLink Center in Omaha, Nebraska, will learn how to avoid the mistakes of commoditization, the steps they must take to develop their own distinctive brand and the importance of personal responsibility in organizational growth. Collectively, these elements enable technology service providers to stand out from the competition and become the preferred business partner regardless of market swings.

“When you think about the brands we most admire, the companies we want to do business with, it often boils down to one reason we choose them over and over again,” said Director of Marketing at Tigerpaw Software Corey DeJong. “These are the companies that know and live their value proposition — and Scott’s identified the key traits behind that focus. It’s what we call the Power of One and it’s why Tigerpaw is relentlessly focused on helping our customers streamline their operations so they can build a better customer experience.”

For six years now, technology service providers — from telecomm and AV specialists to managed services/managed print providers and security/alarm professionals — attend the annual Tigerpaw Conference to gain insight into the trends shaping the industry.

In addition to McKain, this year’s Tigerpaw Conference includes keynotes by the President and CEO of Tigerpaw Software, James Foxall and the 2016 Platinum Sponsor, Datto, Inc. Attendees will also have access to over 45 breakout sessions and multiple networking opportunities centered on helping Tigerpaw customers grow more profitably and with greater overall efficiency.

Breakout sessions will focus on three core areas – business building, best practices and fundamentals. Sessions will feature a diverse range of speakers including industry experts, customers, partners and the Tigerpaw team. Breakouts focused on business building will help attendees learn the importance of growing and adapting their business strategies to the changing marketplace and see how Tigerpaw can help them explore new possibilities. Best-practices sessions will cover proven processes, techniques and tangible ideas for improving business. Sessions geared towards fundamentals will focus on essential methods and practices for using Tigerpaw Software.

Prospective attendees can save $200 per person by taking advantage of the early-bird conference registration rate available through June 30. Two optional pre-conference training sessions will cover gaining efficiencies through servicing and excelling in sales and marketing. Each eight-hour session will take place on Tuesday Oct. 25 at the Hilton Omaha.

For more information on the conference and sponsorships, visit the Tigerpaw Conference website.

About Tigerpaw

Tigerpaw’s comprehensive tool empowers more than 40,000 users to manage, automate and integrate business functions including service, accounting, CRM, inventory, field service management, sales, marketing, quoting, inventory, ticketing and customer communication all within one, easy-to-use system. Their award-winning software is designed for B2B service providers who sell, monitor and service software, computers and other equipment. Tigerpaw offers a comprehensive, business automation solution for companies in industries as varied as A/V, IT, telephony, security and POS to medical equipment and ATM machines.

For over 30 years, Tigerpaw Software has designed service management and contact management software that helps businesses increase sales, provide better service, manage projects, bill their customers faster and make better business decisions every day.
To learn more about Tigerpaw contact us by email at info@tigerpawsoftware.com, phone at 800.704.9009, or follow us on Facebook and Twitter.

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Tigerpaw Software

Scott Campbell, CommCentric Solutions

631-648-3645 / scampbell@commcentric.com


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