According to Markets & Markets, the global managed services market is expected to grow from $223 billion USD in 2020 to over $329 billion USD by 2025. On the surface, this sounds great. But as any seasoned MSP will tell you, the barrier to entry for new competitors is low and all that competition makes for tighter and tighter margins every year. Everybody has a “stack” and customers have plenty of options when it comes to choosing a provider.
In 2021 and beyond, competition is only going to get stronger. For an MSP looking to grow and get rid of the competition, there is a solution: co-managed services. What is a co-managed service? Essentially, it is a collaborative blending of MSP outsource services with the internal capabilities of a company’s existing IT professionals. Together, the MSP partner and the customer’s IT staff work to accomplish more than either could on their own. The barrier to entry for competition is higher than a traditional MSP offering and for those willing to excel at it the opportunity is massive.
Because the co-managed model is so new, it can be hard getting all the facts. Don’t worry, Tigerpaw Software has you covered. We interviewed two of the leading MSP experts that are excelling with co-managed services and they share their knowledge on how to do it right. One of our guests, Bob Coppedge, CEO & Owner at Simplex-IT, literally wrote the book on it. Our other expert interviewee, Brian Weiss, CEO at ITECH Solutions, has been knocking co-managed services out of the park and shares the lessons he’s learned along the way. Both guests share all in this incredible interview. You’ll learn:
- What co-managed IT services really means
- Why MSPs should consider co-managed services for the future of their businesses
- The right customers for co-managed services
- Why customers need a co-managed offering
- Co-managed services mistakes and pitfalls to avoid
- Critical advice on getting co-managed right the first time
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The co-managed services opportunity is one you really should learn more about for the future of your MSP practice and Tigerpaw is happy to provide you with this incredible insider’s take on what you need to do to succeed. Be sure to subscribe to TigerTube, and bookmark our podcast page for more industry-leading interviews and ideas to help you grow your technology services business. Yes, we make incredible business management software to help you run your businesses more efficiently, but our Tigers know that knowledge is power and we’re happy to do all we can to help you grow YOUR business and empower your roar!