Depending on when you are reading this, the end of the year that shall-not-be-named or the bright spark and promise of 2021 are upon you.
Delivering mediocre or poor customer service can have a terrible impact on your business. Some sobering statistics:
It is a misconception that work doesn’t get done through the holiday season. I’m working. You’re working. And after a pandemic that shut down all our companies for an extended period of time, I can’t imagine
The problem with cybersecurity is that the bad guys never sit still. Just when we think we’ve put all necessary steps in place to thwart
As business owners move through the COVID-19 pandemic we have to be careful in how we allocate resources: existing customers are buying less, and gaining
The world is changing – whether we like it or not – and as we become less physically connected to the world around us, how
You never forget your first. Before anybody gets upset with that statement, I’m talking about mountain bikes. My first? I was 18 years old and
Imagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over
“If you can get me in front of them, I can close them!” I can’t tell you the number of times a potential managed services
Let’s get the first question out of the way: “Why is some writer trying to tell me how to use LinkedIn for sales?” Because this
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