Service contracts have been a long-standing option for technology service small-to medium-sized businesses (SMBs) to create a steady stream of revenue and maximize ROI. But
The amount of time your team spends servicing a customer’s account—whether that’s in the field or over the phone—has an enormous impact on service contract
If you’re struggling to hire and keep employees right now, you aren’t alone. Since April of 2021, more than a fifth of the entire non-farm
Welcome to a brand-new year, full of hope and possibilities.
Depending on when you are reading this, the end of the year that shall-not-be-named or the bright spark and promise of 2021 are upon you.
One of the hardest business challenges brought on by the pandemic has been helping our traditional office staff to work from home. We just weren’t
I have worked out of a remote office in my home for over 12 years. Until recently, I was part of the minority. Given recent
Are you Really Providing (or Using) Managed Print Services? 5 Questions to Ask Yourself (or Your Provider) Before You Answer
I’ve been involved in the Managed Print Services (MPS) space, in one form or another, for more years than I’d care to count now. I’ve
About the Tigerpaw Blog
Whether you’re a long-time customer or partner, a newbie or a future Tiger, the Tigerpaw Blog is here to help you navigate the world of business automation. From how-to guides, best practices, software news, industry trends and more — find it right here on the Tigerpaw Blog.