How Can We Help?

Based in the heart of the Midwest – our local support department is here to assist you.

Supported Software Versions

Product support for version 21 was sunset on August 31, 2023. We’re here to help! As a valued customer, we want to make this transition easy for you. To get the ball rolling, please upgrade or contact your Customer Advocate. If you don’t know who your Customer Advocate is, please email [email protected] or call 866-485-0836 to speak to a Tigerpaw support representative. After August 31, 2023, customers will still be able to access support for versions 22+.

Support Quick Links

Submit Support Ticket

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Email Support

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To ensure our support email responses reach you, please add the following addresses to your safe senders list:
[email protected], [email protected]

Live chat with us

Live Chat Support is conveniently located in Tigerpaw.
Simply open Tigerpaw and click on the ‘Tigerpaw Support Live Chat’ icon at the top.

Reach Us By Phone

866-485-0836

Business Hours: 8 a.m. to 5 p.m. (Central) Monday through Friday

Last month’s average hold time: 2m 46s

We're Looking Forward to Hearing from You.

Tigerpaw One is the most convenient and comprehensive business automation software solution available for IT and technology professional services providers. Contact one of our Tigerpaw client consultants at 800-704-9009 and let us show you how we can help you better serve your loyal customers, reduce the cost of customer service and improve operational efficiencies so you can achieve your goals and grow your business.