How Can We Help?

Based in the heart of the Midwest – our local support department is here to assist you.

Supported Software Versions

Product support for version 18 will sunset after March 15, 2022.

We’re here to help!
As a valued customer, we want to make this transition easy for you. To get the ball rolling, please upgrade or contact your Customer Advocate. If you don’t know who your Customer Advocate is, please email [email protected] or call 1-800-704-9009 to speak to a Tigerpaw representative.

After March 15, 2022, customers will still be able to access support for versions 19+.

Support Quick Links

To ensure our support email responses reach you, please add the following addresses to your safe senders list: 
[email protected], [email protected]

Live chat with us

Live Chat Support is conveniently located in Tigerpaw.
Simply open Tigerpaw and click on the ‘Tigerpaw Support Live Chat’ icon at the top.

Reach Us By Phone

Business Hours: 8 a.m. to 5 p.m. (Central) Monday through Friday

Last month’s average hold time: 2m 46s