Business Management Software
One Software
Everything You Need, All in One Place
Whether you are an MSP, VAR, telecom agent or other technology services provider, Tigerpaw One business management software provides everything you need to begin the automation process, increase collaboration, streamline project management, increase cash-flow, expand your sales pipeline through sales automation, minimize costs and improve customer service. Instead of using a variety of software solutions to track and manage day-to-day business operations—or worse, a collection of paperwork, filing cabinets and spreadsheets—you’ll log into a single, user-friendly portal that provides you with quick access to everything you need, all in one place. Tigerpaw combines a PSA software, ERP platform and CRM solution to speed up your workflows and improve efficiency.
Whether you are an MSP, VAR, telecom agent or other technology services provider, Tigerpaw One business management software provides everything you need to begin the PSA automation process, increase collaboration, streamline project management, increase cash-flow, expand your sales pipeline through sales automation, minimize costs and improve customer service. Instead of using a variety of software solutions to track and manage day-to-day business operations—or worse, a collection of paperwork, filing cabinets and spreadsheets—you’ll log into a single, user-friendly portal that provides you with quick access to everything you need, all in one place.
<< Download our free Tigerpaw One features list.
Tigerpaw One Empowers Your Entire Team
You’ll see the benefits of Tigerpaw One, the best psa software, across your entire organization—from the upper management team to the field technicians and salespeople. By automating time-consuming processes, Tigerpaw One empowers leadership to focus more time on developing strategies to grow and improve the business. Meanwhile, team members with more hands-on responsibilities will be able to work more efficiently, effectively and improve customer service in the process.
PSA Software and More
for Your Technology Business
Tigerpaw One offers the best features of a professional services automation (PSA tools), customer relationship management (CRM) and business process management (BPM) in one versatile platform. Our robust platform delivers:
Account Management
Tigerpaw One integrates seamlessly with most RMM tools so you can access real-time information and automatically create service tickets.
Sales Automation
Tigerpaw One empowers you to build your sales pipeline, focus on opportunities with the greatest revenue potential and analyze what’s working and what’s not.
Project Management
Tigerpaw One offers a variety of time-saving tools to help you stay organized and keep control of projects and materials while reducing costs.
Accounting
Tigerpaw integrates with Quickbooks, Peachtree and others, so you access contacts, account receivables, payments, purchase orders and more.
Marketing Automation
A complete CRM software solution, Tigerpaw One makes it easy to communicate with customers and prospects and track your efforts for effectiveness.
Reporting
With Tigerpaw, you can access real-time data to see everything from business intelligence and financial projections to employee hours and expenses.
Contracts & Slas
Sign clients quicker by automating contract and SLA creation with Tigerpaw One. Just enter in the client information and click print or send.
Email Integration
Emails that you send or receive in Outlook are logged automatically to the corresponding contact in Tigerpaw One for easier accessibility.
Rmm Integration
Tigerpaw One integrates with all industry-leading RMMs to automatically create service tickets and deliver real-time asset information.
Invoicing
Tigerpaw One allows you to automatically generate and distribute invoices based on service tickets, project status and SLAs.
Technician Time & Utilization
Tigerpaw One allows you to easily track and manage your technicians, resources, open jobs and more via a dynamic online interface.
Purchasing & Receiving
Tigerpaw offers complete purchase order workflow, delivery tracking, RMA processing and more through an intuitive interface.
Proposal & Quote Generation
Tigerpaw One provides automated quote and proposal creation so you can get the right documents into your prospects’ hands, quickly and easily
Inventory Control
Tigerpaw allows you to see available inventory, inventory on order and associated costs so you can better manage your supply chain.
Payment Processing
Accept automated or one-time payments by processing credit card or ACH transactions, as well as accept payments through an online customer portal.
Agenda Management
Our Exchange Integrator add-on keeps your contacts, appointments and to-dos synced between Microsoft Exchange Server and Tigerpaw One in real time.
Service Order Generation
Reduce the time spent creating service requests and tracking customer responses with service orders automatically generated from customer emails.
Serialized Customer Asset Tracking
Easily manage your remote monitoring, HaaS, SaaS, content filtering, remote offsite backup and warranty agreements with Tigerpaw One.
Optimized for Your Industry
Tigerpaw One is the only end-to-end PSA solution that ties all aspects of your business together in a robust, all-in-one application. Our platform addresses the needs of many industries such as those listed here and is specially designed with the needs of technology service providers in mind:
Mobility and Flexibility for How You Do Business
It’s more important than ever to give your technicians the PSA tools they need to complete their work while in the field, as well as provide your customers access to their accounts 24/7.
With Tigerpaw One, your field technicians can enter time logs and update service orders on site, eliminating paperwork back at the office and freeing up their time for billable activities.
Tigerpaw One also features a Customer Self-Service Portal that lets your customers access their accounts 24/7, open new service tickets, track the status of an existing ticket and more.