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Tigerpaw 22.1 is Live! It’s Time to Grow Your Business

Tigerpaw 22.1 is here, and we couldn’t be more excited about the impact it will have on our current and future customers’ businesses! This release is loaded with new time-saving automations and a whole range of features developed in collaboration with existing customers and industry insider groups. While what we’ve created for managed print services dealers is unlike anything else on the market, the new functionality also benefits all customers, regardless of the line of business they serve.

What’s New in New Tigerpaw 22.1?

New Integration Hub – a brand new technology stack!

Ready for quick and efficient integrations? You got it! The Integration Hub allows us to add partners with minimal coding. That means integrations can be added at any time instead of waiting for a new release of Tigerpaw. (Existing Tigerpaw customers can log into the Tigerpaw Community to submit requests for additional vendors to add.)  

Automatically create purchase orders from service orders

Every manual step you eliminate in your business pays off in increased productivity. The new Auto Purchasing feature in 22.1 lets you customize 1) which items to order, 2) whether those items need to be drop-shipped, 3) when the order is ready to be sent to the vendor, and 4) which vendor to select. By reducing data entry time, you free your team to work on more value-added activities that help your business grow! 

Automated purchase order processing and advanced shipping notifications

Let Tigerpaw seamlessly send the PO to the preferred vendor and retrieve the ASN, including the shipment tracking number, whether you create a PO manually or through the new automated inventory replenishment.   

Quickly and efficiently add multiple meters and groups to selected items

Multiple meters contracts now offer the option to assign a meter and meter group to multiple selected items at once. This new functionality dramatically reduces the time it takes to set up new contracts, update pricing on existing contracts, or add new devices to a contract.  

Conveniently map related items

Connect several Price Book Items to Related Items at one time during your import. As you renegotiate pricing with your vendors, you can now easily import new pricing and relate consumables or parts to equipment model using this new utility.  

More workflow and import tools save you time and increase consistency

With updates to Tigerpaw’s Automation Agent, you can now automate workflows and improve efficiencies across even more of your business. Use this tool to create and configure automatic service orders using any data collection tool that offers email alerts. If a collection agent or monitoring tool knows anything about a device, Tigerpaw can create a service order, which can then turn into a purchase order and auto invoice. 

Retain data for multiple meters contracts

Tigerpaw has replaced the option to renew a multiple meters contract with the option to extend the contract. Extending a contract retains important historical information, such as meter readings and billing records through the new end date of the extended contract.  

More Great News: New Tigerpaw Release Schedule

Historically, Tigerpaw has released new versions two to three times per year. We’re excited to share we are moving to a release cycle of every two months. That means more great updates are headed your way in July!  

This reduced time between releases allows us to get bug fixes and new features in customers’ hands more quickly. Plus, we’ll get feedback earlier in the development process and be able to respond quickly to changes introduced by our technology and integration partners. 

Buckle up because we’ve got a lot of exciting updates on our priority list!  

Convergence is within your reach

The features in Tigerpaw 22.1 and those we’ve got on our priority list continue to build on Tigerpaw’s excellent fit for converged services providers. If you’re managing services across more than one channel (managed IT, managed print services, pro A/V, physical security and more), you owe it to yourself to learn more about how Tigerpaw positions your business for growth. Download our free Managed Services Guide to New Vertical Growth to learn more.

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